IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital transformation initiatives. According to a recent report by Global Industry Analysts, the ITSM global market is projected to reach […]

For this article, we will be using the term business intelligence and data analytics interchangeably. Stitch Data has a great explanation of the differences between the two, but as a primer, data analytics requires a greater mathematical skill set and requires more training since it uses larger data sets and algorithms […]

Mobile business intelligence tools extend the conventional business intelligence applications for use on a mobile device. The conventional BI documents are optimized to be sighted effortlessly on the screen of your smartphone for displaying the crucial performance indicators and alerts on small screens. Mobile business intelligence tools provide real-time documenting […]

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