IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital transformation initiatives. According to a recent report by Global Industry Analysts, the ITSM global market is projected to reach […]

by Analytics Insight December 9, 2021 Business intelligence can help companies make better decisions by providing present and historical data Business intelligence (BI) is the combination of business analytics, data mining, data visualization, data and analytics tools and infrastructure. It provides a comprehensive view of the company’s collected and stored […]

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