Opinions expressed by Entrepreneur contributors are their own. In 2010, Coca-Cola had a coup of sorts when they managed massive resource cost savings using business intelligence for their sales data. The brand was struggling with integrating data from 74 unique bottlers’ databases, disparate in their capabilities and analytical tools and spread across […]

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital transformation initiatives. According to a recent report by Global Industry Analysts, the ITSM global market is projected to reach […]

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